Critical national infrastructuressuch as those associated with energy, banking and finance, defense, law enforcement, transportation, water systems, and government and private emergency servicesalso depend on information systems and networks. Human factors and usability issues have traditionally played a limited role in security research and secure systems development. The numerous incidents of defeating security measures prompts my cynical slogan. In this paper, we study the security and usability of segmentbased visual cryptographic authentication protocols svaps, which includes passwindow as a particular case. Putting in security solutions is only half the battle.
Why cant we just use established user interface techniques. Usability and security interaction, usable security, secure usability. Refactored cognitive dimensions and security usability. Why security depends on usability and how to achieve both security and usability are a zerosum game. Security usability principles for vulnerability analysis. We examine some of these requirements as set by major canadian banks, in terms of security and usability. More speci cally, each frame of image consists of segments such that a group of adjacent segments can be used to display a. Remember to use participant codes instead of participant names to protect anonymity. Pdf security and usability download full pdf book download. Usability and security have a closely tied relationship, it is. Because when security gets in the way, sensible, wellmeaning, dedicated people develop hacks and workarounds that defeat the.
The art of balancing user experience and security usability. First, the requirement for security and usability of systems has always been considered as an afterthought see, baskerville, 1988. In workshop on the economics of information security weis, 2007. The new version encompasses all the requirements needed to create usable, yet secure use cases across your enterprise web applications. A security usability protocol for user authentication christina braz, 2007 this document shall be treated as sensitive information and kept strictly confidential page 5 of 55 printed on 15112007 12. Security professionals can provide input into the design process via several methods such. The authentication process is essential for controlling the access to various resources and facilities. Although banks heavily advertise an apparent 100% online security guarantee, typically the fine print makes this conditional on users fulfilling certain security requirements. Designing secure systems that people can use lorrie faith cranor and simon garfinkel ed, 2005, 716 pages, isbn 0596008279, oreilly has assembled a comprehensive and farreaching set of 34 essays that challenges commonly held beliefs of the information security community and provides a solid basis to open new. With a growing recognition for the need to design systems. Usability and security of text passwords on mobile devices william melicher, darya kurilova.
In reporting on these cases, our goal is not only to articulate how these three specific systems might be improved, but also. Because when security gets in the way, sensible, wellmeaning, dedicated people develop hacks and workarounds that defeat the security. Striking a balance between usability and cybersecurity. Operating systems have to balance usability, user expectations, and simple operation with security concerns, and do their best to make an appealing blend. The emerging cloud technologies, due to their various unique. Analysis and evaluation ronald kainda and ivan flechais and a. The latter approach only allows the user to get to a limited set of banking functionality, but this is a good thing from a security perspective, as it links the level of access to the strength of the mechanism used to achieve it and thus represents another variant of a security versus usability tradeoff in action. The security analysis shows that the proposed scheme is more ef. Realigning usability and securitywith careful attention to usercentered design principles, security and usability can be synergistic. There are instances within which security and usability can be synergistically improved. There is an inter dependency between these three attributes. Striking a balance between usability and cybersecurity in.
Security, functionality and usability triangle ethical. Here, the authors examine research in this space, starting with a historical look at papers that. Segreti, pranshu kalvani, richard shay, blase ur, lujo bauer, nicolas christin, lorrie faith cranor, michelle l. The emperors new security indicators an evaluation of website authentication and the effect of role playing on usability studies. Research in information security and usability has recognized this problem, however not much has been accomplished, largely because of two reasons. We discuss five special characteristics of the usability problem for security and propose a working definition of usability that takes into account these properties. Cognitive scientist working on the usability aspects of biometrics\work with mary theofanos. Security professionals should be fully aware of the fact that while they need to give utmost precedence to system security, they cannot overlook user experience. Usability and security of text passwords on mobile devices. Addressing security, performance, and usability concerns in sap data extraction via winshuttle query summary an easy and secure way to extract live sap erp data, allowing business users to do ad hoc data analytics and.
In 10 a set of general security usability were proposed in relation to identity management. Deciding between information security and usability. Read toward better usability, security, and privacy of. Research into human factors in other security domains, however, reveals other reasons aside from poor usability, that hinder the proper adoption of security practices among end. To really win at the game of cyber security, you must tackle really hard problems such as usability, business process maturity and. To address this problem, we propose a security and usability threat model detailing the different factors that are pertinent to the security and usability of secure systems, together with a. The perceived antagonism of security and usability can be scaled back or eliminated by revising the underlying designs on which systems are conceived. The securityusability threat model depicts the critical factors that need investigation during the evaluation of usability and security. Our research indicates that this is an important objective for consideration. The more secure you make something, the less secure it becomes. Security professionals can provide input into the design process via several methods such as iterative or participatory design. Simson garfinkel, and authored by cuttingedge security and humancomputer interaction hci. Security usability principles for vulnerability analysis and. To address this problem, we propose a security and usability threat model detailing the.
Security and usability proceedings of the 2007 workshop. Usable security versus secure usability ceur workshop. In svaps, the images are segmentbased and structured. Determining the fine line between security and usability is a hard task for everybody involved in it security, from software developers to network administrators. Security, functionality and usability triangle ethical hacking. Designing secure and usable systems ucl computer science. Authentication mechanisms techniques for identifying and authenticating computer users. In the paper entitled modelbased testing of autonomousrobotsusingtestit,theauthorspresentatool testit, for automated modelbased testing of autonomous. Designing secure yet usable challenge question authentication systems.
This was done by decomposing and analyzing usability and security into sub attributes. Inadvertent disclosure information leaks in the extended enterprise. The lack of balance between these two items is one of the main reasons that can make a security system fail. The main contribution of this work was to discover that there is a gap between the balance of usability and security specifically in artificial pancreas system. Special issue on security, usability and sustainability of. A wellknown issue in electronic voting is the risk of manipulation of the cast vote. The link between user experience and security has been closely studied academically and is known as hcisec also referred to as hcisec or human computer interaction and security. Even so, the design of usable yet secure user authentication methods raises critical questions regarding how to resolve conflicts between security and usability. Addressing security, performance, and usability concerns in.
Usability principles related to security actions and security conclusions are described below. System security, platform security and usability school of. These are typically regarded as agents with a malicious intent rather than legitimate users of a system. A principal goal for the workshop was to identify research questions and areas within the emerging field of usability, security, and privacy that would assist in increasing the security of computer systems used by individuals and organizations. Because they value innovation over both security and usability, research and development projects are a particularly dif. Security should support and enable better business and should not hinder business functioning, staff, or negatively impact efficiency. Usability and security an appraisal of usability issues in. Poor usability of the veri cation procedure has been often named as the main reason for such a failure of the voters to verify. A usability evaluation of a system, therefore, focusses on one or more of these elements of usability.
Nov 12, 2015 united security providers know the security usability conundrum well and we have designed version 5 of our usp ses to offer a holistic approach to the resolution of security with usability. The usability of security systems has become a major issue in research on the efficiency and user acceptance of security systems. Roscoe oxford university computing laboratory ronald. Security experts frequently lament that security has been bolted onto applications as an afterthought, however the security. To really win at the game of cybersecurity, you must tackle really hard problems. Any organization should balance between these three qualities to arrive at a balanced information system. Pdf the usability of security systems has become a major issue in research on the efficiency and user acceptance of security systems. Lessons learned from human factors in security research for veri ability oksana kulyk, melanie volkamer karlsruhe institute of technology, karlsruhe, germany abstract. Study participants table with the main characteristics of each study participant gender, age, job, etc. Security and usability proceedings of the 2007 workshop on. United security providers know the securityusability conundrum well and we have designed version 5 of our usp ses to offer a holistic approach to the resolution of security with usability. Simson garfinkel, and authored by cuttingedge security and humancomputerinteraction hci researchers worldwide, this volume is expected to become both a classic. Two, security and usability issues have not been considered.
Addressing security, performance, and usability concerns. Mar 11, 20 putting in security solutions is only half the battle. Conflicts between security and usability can often be avoided by taking a different approach to security in the design process and the design itself. On the security and usability of segmentbased visual. Principles of security usability the usability of security is crucial for the overall security of the system, but is still a relatively poorly understood element of it security. Security is often the opposite of usability and flexibility, so finding the right balance is important to building a user base and maintaining longevity. Jul 07, 2009 determining the fine line between security and usability is a hard task for everybody involved in it security, from software developers to network administrators. Keith edwards georgia institute of technology researchers have studied usable computer security for more than 20 years, and developers have created numerous security interfaces. From a security and usability perspective enough thought has not gone into the strategic aspects of information retrieval and their relationship to security and usability. Security unusability 17 security usability fundamentals an important consideration when youre building an application is the usability of the security features that youll be employing. Realigning usability and security with careful attention to usercentered design principles, security and usability can be synergistic. A security usability protocol for user authentication. Additionally, it should not result in the cost of doing business to rise significantly.
Security experts have largely ignored usability issuesboth because they often failed to recognize the importance of human factors and because they lacked the expertise to address them. Security and usability shouldnt be extra features introduced as an afterthought once the system has been developed but an integral part of the design from the beginning. For example, observing a closed padlock on a browser, and concluding that the communication is protected by tls is a security conclusion. Defining usability for security why is usability for security a special problem. When security goes up, usability and functionality come down. Improving the security and usability of cloud services with usercentric security models by saman zarandioon dissertation director. Cybersecurity interdisciplinary systems laboratory cisl sloan school of management, room e62422.
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